Xentral Alternative: Services instead of just shipping

Xentral excels when the core business is selling physical products: order management, shipping integration, warehouse logic, FBA connections, and marketplace sync. For service providers – agencies, consultancies, freelancers – the platform is less aligned. Project management is basic, time tracking is not central, and the CRM is geared toward sales of products rather than project-based customer relationships. Service companies using Xentral often struggle with workflows that prioritize shipping lanes over project milestones and billing.

cashwerk is built for service businesses from the ground up. CRM with pipeline stages for managing customer relationships, project management with Kanban and milestones for delivery, time tracking with direct billing for hours worked, and GoBD-compliant invoicing with XRechnung and ZUGFeRD. The focus is on the service lifecycle: lead, project, time, invoice – not orders, packages, and warehouses. The AI assistant CASPER supports users across CRM, projects, and finance, making daily operations smoother.

For teams that sell time and expertise rather than physical goods, cashwerk's structure fits naturally. Projects have budgets, milestones, and team assignments; tracked hours flow into quotations and invoices with a few clicks. No workarounds for product-centric logic. Data resides on German servers with full GDPR compliance. The interface is designed for operational teams, not logistics specialists.

Pricing is transparent: 249 euros per month for up to 15 users for the complete platform. Xentral's pricing is oriented toward eCommerce volumes and add-ons. For service providers, cashwerk offers a better fit – CRM, projects, time tracking, and invoicing in one platform, built for how service businesses actually work.